Yes, it is! Energify food jars are made of food-grade materials, including stainless steel, BPA-free plastic, and silicone, making them completely safe for everyone.

If your kids are using the jars without your supervision, please teach them to be very careful as the food inside may be hot and could cause burns.

Always check the temperature of the contents before eating.

Before the first use and as soon as possible after each use, wash all parts (both silicone rings too) with warm, soapy water. Rinse thoroughly and allow them to dry. Avoid attaching the lid before it's completely dry.

Refrain from washing the flask with harsh chemicals like chlorine and bleach, as they can harm the stainless steel. Do not use abrasive cleaners and scrubbers to clean the product.

All Energify insulated jars are top-rack dishwasher safe. Choose the cycle that uses the lowest water temperature, and never use the heat dry option. However, we recommend to hand wash the jar to maintain its attractive finish.

Do not put the stopper in the dishwasher; wash it by hand. After each use remove the silicone rings, wash them by hand, then clean the surface of the stopper (without immersing it in water), let everything dry completely, and then put the silicone rings back on.

Yes, all Energify insulated jars are top-rack dishwasher safe. Choose the cycle that uses the lowest water temperature, and never use the heat dry option.

Do not put the stopper in the dishwasher; wash it by hand.

However, it is recommended to hand wash the jar to maintain its attractive finish.

No, do not heat your jar in microwave, on stove top, or any type of oven. It will likely damage the insulation and harm the stainless steel.

Also avoid places near open flame, heaters and other heat sources.

For maximum thermal efficiency, pre-heat vacuum flask prior to use. This can be done by filling it with hot water, attaching the lid and letting it rest for a few minutes. Discard water before packing your food.

You can safely place it in a fridge with no risk of damage because fridge temperatures are not low enough to freeze the contents, thus avoiding potential harm to the vacuum seal or the Energify jar itself. However, never leave your flask in the freezer for an extended period, as the freezing effect can cause liquids to expand. In a contained environment like the Energify jar, the pressure from expanding fluids in a closed container could rupture the vacuum seal and lead to insulation failure or even cracking of your jar.

For maximum thermal efficiency, pre-chill the vacuum flask before use. Fill it with cold water and ice, attach the lid, and let it rest for a few minutes. Discard the water and ice before packing your food.

If you feel your jar isn't performing at its best, you can test the insulation with the following steps:

1. Pour boiling water from a kettle or pot directly into the stationary jar, filling it all the way to the neck. Do not place the stopper or the cap over the flask.
2. After about 5 minutes, feel the outside of the flask (below the neck). If you sense any hot spots, the insulation may be compromised.

If there are no hot spots, ensure that:

• You close the stopper and the lid tightly. Without proper sealing, the jar won't provide insulation.
• You put piping hot or ice-cold food inside the jar.
• The silicone rings are not missing and are in the right place.

If the issue persists, try replacing the silicone rings (you received two spare rings in your package—one big and one small).

No luck? Contact us, and we will do our best to assist you.

We are US company, all our products are designed here. However, our stainless steel jars are made in China. 

All of our products are manufactured by a reputable, responsible factory that produces some of the finest stainless steel products on the market.

Everything you need for a convenient meal is included: a folding spoon, a lid that doubles as a bowl, and a bag to store your flask.

Additionally, you'll receive replacement silicone rings (one big and one small) along with instructions on how to use your jar.

We can use different shipping companies, including USPS, UPS, Amazon, FedEx, DHL and others. It depend on the exact order.

We have multiple locations across the USA where our jars are stored. Each order is processed individually, and the shipping location depends on jar availability and which location will ensure the fastest delivery to you.